Career Opportunities at Yokogawa Fluid Imaging Technologies

Quality & Supply Chain Manager

About the Role:

We are seeking a highly capable Quality & Supply Chain Manager to lead and integrate product quality, supplier performance, and operational systems across our organization. This role is responsible for ensuring world-class quality standards for FlowCam instrumentation while building strong supplier partnerships and driving continuous improvement—particularly through ERP automation and data-driven processes.

This is a strategic and hands-on leadership role that connects engineering, operations, service, and suppliers to ensure reliability, scalability, and customer trust.

Primary Duties and Responsibilities:

1. Quality Leadership

• Own and lead the company-wide quality management system (QMS), ensuring compliance with ISO standards and regulatory requirements.
• Drive a culture of quality across all functions, from product design through manufacturing, delivery, and service.
• Establish and monitor key quality metrics (e.g., yield, defects, field performance, customer complaints) and lead corrective and preventive actions (CAPA).
• Lead root cause analysis and structured problem-solving efforts (e.g., 8D, Six Sigma methodologies).
• Partner with engineering on design-for-quality and reliability improvements for FlowCam products.
• Oversee internal and external audits, ensuring continuous readiness and improvement.

2. Supply Chain & Supplier Management

• Build and manage strategic supplier relationships, focusing on quality, reliability, cost, and scalability.
• Develop supplier performance scorecards and lead regular business reviews.
• Partner with procurement and operations to ensure alignment on sourcing strategies and risk management.
• Lead supplier qualification, audits, and development initiatives.
• Drive improvements in incoming quality, lead times, and supplier responsiveness.
• Mitigate supply chain risks through proactive planning and dual sourcing where appropriate.

3. Systems & ERP Optimization

• Lead initiatives to improve and automate quality and supply chain processes within the ERP system.
• Partner with IT and operations teams to enhance data integrity, traceability, and workflow efficiency.
• Drive adoption of digital tools for:
  • Nonconformance tracking
  • Supplier quality management
  • Inventory and production visibility
• Develop dashboards and reporting systems to provide real-time insights into quality and supply performance.
• Identify opportunities for automation and integration across ERP, CRM, and manufacturing systems.

4. Continuous Improvement & Operational Excellence

• Champion lean manufacturing and continuous improvement initiatives across the organization.
• Identify systemic inefficiencies and implement scalable solutions.
• Support cross-functional process improvement efforts in production, service, and customer experience.
• Lead initiatives to improve throughput, reduce waste, and enhance product reliability.

Supervisory Responsibilities:

• Lead and supervise staff; manage the performance of the quality and supply chain team.
• Develop hiring profiles, interview, and make hiring recommendations.
• Coach, grow, mentor, and develop the quality and supply chain team.
• Identify and support professional development needs and/or goals and seek strategies to address them.
• Performance management: conduct performance reviews and resolve performance issues.
• Immediately report concerns regarding the health, safety, or welfare of individuals or coworkers; resolve conflicts and establish a sense of team within the unit.

Experience and Technical Requirements:

• Bachelor's degree in a relevant field, preferably in Engineering, with 10+ years of professional experience.
• Minimum of 5 years of progressive quality engineering and/or supply chain experience.
• Proven track record of successful leadership in a global quality organization.
• Strong experience with ERP systems (e.g., SAP, Oracle, or similar), including process improvement or implementation
• Expertise in root cause analysis, CAPA, and continuous improvement methodologies.
• Thorough understanding of regulatory requirements and quality standards relevant to analytical instrumentation manufacturing or related devices.
• A growth mindset approach, with a track record for understanding changing methodologies that will yield continuous improvement.
• Strong analytical and problem-solving skills with Lean and Six Sigma experience.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively in a cross-functional environment.
• Certified Quality Manager certification is a plus.
• At least 5+ years of managerial experience.

Work Environment:

The work area is a general office environment with regular time spent in a production and laboratory setting (located at Yokogawa Fluid Imaging's headquarters in Scarborough, Maine).

Travel may be required from time to time to attend offsite training and make customer and supplier visits.

Physical Requirements:

This position requires working in and moving around an office environment. It involves extensive use of computer and telephone in an environment with some background noise. It involves substantial communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required. With or without reasonable accommodations, the position will be able to:

• Work in an office environment
• Use telecommunication tools
• Lift an instrument (up to 50 lbs)

Digital Marketing Specialist

About the Role:

We are searching for a talented Marketing professional to add to our team!

As a key employee in the Marketing Team, you will be responsible for expanding our digital presence for Yokogawa’s innovative imaging solutions in flow imaging microscopy, confocal microscopy and high-content analysis, driving lead generation, and supporting our mission to advance imaging analysis technology.

Essential aspects of this role include overseeing website content creation and performance, executing digital marketing campaigns, managing SEO and SEM strategies, and analyzing marketing data to inform strategic decisions. The ideal candidate is both analytical and creative, with a strong grasp of digital tools and trends.

This position requires excellent communication skills, creativity, attention to detail, the ability to multitask and navigate changing priorities, and the ability to work cross-functionally with sales, customer service, and other teams.

Primary Duties and Responsibilities:

• Website Management
  • Maintain and update the company website using CMS platforms (e.g., HubSpot, WordPress).
  • Ensure content is accurate, engaging, and aligned with our brand and SEO best practices.
  • Collaborate with internal and external teams to support website strategy, campaigns, content creation, and updates.
  • Monitor site performance and implement improvements to enhance visibility, speed, and user experience.
• Digital Campaigns & Advertising
  • Plan, execute, and optimize digital marketing campaigns with digital media partners, email, and social media.
  • Develop and test landing pages and digital assets to improve conversion rates.
  • Manage digital campaign budgets and ensure campaigns meet performance goals.
• SEO & SEM
  
  • Conduct keyword research and implement on-page and off-page SEO strategies.
  • Optimize website content and structure for search engine visibility.
  • Manage and optimize Google Ads campaigns to maximize ROI.
• Analytics & Reporting
  • Track and analyze website and campaign performance using Google Analytics, Google Tag Manager, HubSpot, and other tools.
  • Create dashboards and reports to communicate insights and recommendations.
  • Monitor KPIs and adjust strategies based on performance data.
• Content & Email Marketing
  • Collaborate on the creation of digital content, including blog posts, application notes, white papers, and case studies.
  • Support email marketing campaigns, including list segmentation, A/B testing, and performance tracking.
  • Ensure all content is optimized for SEO and user engagement.
• Marketing Research & Strategy
  • Stay current on digital marketing trends, tools, and best practices.
  • Conduct competitor and market research to inform campaign strategies.
  • Contribute to brainstorming and testing new digital initiatives.

Experience and Technical Requirements:

• Bachelor's degree in Marketing, Communications, or a related field.
• 5+ years of experience in digital marketing, preferably in a B2B or scientific environment.
• Proficiency with CMS platforms (e.g., HubSpot, WordPress), Google Ads, Google Analytics, and SEO tools (e.g., SEMrush, Moz).
• Experience with marketing automation tools (e.g., HubSpot, Mailchimp).
• Familiarity with HTML/CSS and basic web development.
• Excellent communication, project management, and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Graphic design skills (Adobe Creative Suite or Canva) are a plus.
• Experience in scientific or technical industries is highly desired.
• Experience with project management tools (e.g., Monday.com, Asana) is an advantage.

Work Environment:

Office environment with occasional travel to trade shows, conferences, and business meetings (up to 20% travel domestically or internationally).

Physical Requirements:

This position involves working in and moving around an office environment and/or home office. It involves extensive use of computers and telephones in an environment with some background noise. It requires communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. Some work outside of regular business hours may be required, depending on office location. Travel by air, car, or other means of transportation may be required.

Senior Accountant

About the Role:

The Senior Accountant will support the Finance department by managing regular accounting tasks including accounts receivable, month-end reporting, account reconciliations, and journal entries, while providing key FP&A support to drive financial performance.

This position reports to the CFO and is a key member of the Finance team. Due to the critical nature of this position, this individual needs to have a high degree of professionalism and maintain confidentiality.

Many traditional accounting tasks have been streamlined and automated, and we are looking for someone who is system-savvy and will continue our path of process improvement.

Key competencies include being well-versed in accounting principles, excellent analytical, organizational, and technical skills, to contribute to the overall operational efficiency. The person should have a strong command of MS Word, Excel (vlookup, pivot, filters, etc.), PowerPoint, and Outlook. Experience with NetSuite-ERP and Salesforce-CRM is preferred.

The company's products are used in over 60 countries and on every continent. The international business environment in which the company operates requires an individual with strong communication skills to work in a global and fast-paced professional organization.

Primary Duties and Responsibilities:

• Manage revenue accounting and reporting.
• Process customer invoices, perform dunning.
• Post journal entries, analyze accounting transactions to ensure proper classification.
• Act as a liaison for Corporate HQ reporting, ensuring all monthly and quarterly financial packages meet global standards and deadlines.
• Manage travel and expense reimbursements through the Expensify system, ensuring compliance with company policy.
• Serve as the designated back-up for critical tasks, including Close Management, Payroll, VAT or Sales Tax during peak periods or absences.

• Partner with the CFO in FP&A and Budgeting initiatives.
• Provide insightful reporting of financial results to senior leadership to drive decision-making.
• Perform monthly variance analysis.

Experience and Technical Requirements:

• Bachelor's degree in finance or accounting; MBA or Professional Certification (CPA or equivalent) preferred.
• 5+ years of experience in a full-cycle accounting role, preferably in a mid-sized business environment.
• Proficiency with Oracle/NetSuite ERP, Salesforce, Expensify, Square, MS Office
• Excellent communication skills, including verbal and written. Ability to 'tell the story' behind the numbers to management.
• Exceptional organizational skills and ability to prioritize work independently.
• Strong analytical acumen and reporting skills: ability to switch between granular data entry and high-level strategic thinking.
• Deadline-oriented, task-focused, and able to maintain a high level of confidentiality.
• Quality-oriented with exceptional attention to detail.
• Ability to deliver timely and accurate products in a fast-paced and dynamic environment.
• Maintains a focus on process improvement.

Physical Requirements:

This position involves working in and moving around an office environment. It involves extensive use of computer and telephone in an environment with some background noise. It involves communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required.

Field Service Engineer

About the Role: 

We are looking for a key member of our Customer Service team with a background in chemical or biomedical engineering, physics, chemistry, biochemistry, or aquatic sciences. We are an innovation leader and manufacturer of analytical instruments and software used in the biopharmaceutical, aquatics, and materials industries.

As a Field Service Engineer, you will join a dynamic team with the mission to provide world-class FlowCam support and service to our diverse customer base.  You will be traveling approximately 50% to customer sites for installations, training, and service of our portfolio of FlowCam instruments. You will be interacting daily with our sales, engineering, software, manufacturing, and marketing teams, as well as our international partners. 

If you are looking for a role where you can travel and combine your technical background with your interpersonal skills and desire to work with customers, this job is for you!

This position requires approximately 50% travel, including domestically and internationally.

This position is located at our headquarters in Scarborough, Maine, or can be remote in California after completing training at our Scarborough, Maine headquarters.

Primary Duties and Responsibilities:

• Performing installations, validation (IQ/OQ), preventative maintenance, and repair services at customer sites, both domestically and internationally
• Training customers on how to use our instruments and software
• Providing technical support and troubleshooting instruments and software by phone and email when not traveling
• Making suggestions for product improvements based on customer feedback
• Assisting with new instrument and software testing

Experience and Technical Requirements:

• Associate degree required, bachelor’s degree preferred in Chemistry, Chemical Engineering, Biomedical Engineering, Physics, Biology, Biotechnology, Marine Sciences, or other relevant disciplines
• 2-5 years experience in a scientific, laboratory, or technical role
• Prior experience in a customer or product service role is a plus

What you Need to Succeed:

• An analytical mindset, excellent problem-solving skills, and attention to detail
• Ability to multitask and navigate changing priorities
• Excellent written and verbal communication skills
• Proficient with Windows operating systems and Microsoft Office
• Familiarity with CRM systems and customer support software is a plus
• Willingness and ability to travel to customer sites (50%)
• Ability to lift an instrument (up to 50 lbs.)

Schedule:

• Monday to Friday, full-time, flexibility as needed

Manufacturing Technician

About the Role:

We are seeking a Manufacturing Technician to join us full-time on our FlowCam product manufacturing line in our Scarborough, Maine headquarters. The Manufacturing Technician will be assembling and testing components and sub-assemblies for our high-tech flow imaging microscopy instruments, as well as providing troubleshooting and technical assistance to other team members.

Primary Duties and Responsibilities:

• Assemble optical and mechanical subassemblies to finished product level
• Load computer operating system and configure network settings and peripheral components
• Install VisualSpreadsheet software and configure instrument operating parameters
• Perform optical alignment for camera and laser systems
• Operate electronic test and soldering equipment
• Read and follow process instructions, schematics, and mechanical drawings

Experience and Technical Requirements:

• High school diploma or GED required
• Associate's degree preferred
• 2-4 years of experience in an equivalent field
• Solid software abilities: MS Office (Word, Excel, Outlook) proficiency necessary
• Ability to work with minimal assistance or supervision
• Ability to work as a member of a team
• Ability to work in environments experiencing routine and rapid change
• Excellent organizational and decision-making skills
• High level of energy and enthusiasm
• Technical certification in Electronics desirable
• Experience with lean manufacturing and/or six sigma desirable
• A positive attitude, ability to work as part of a team, excellent verbal communication skills
• Ability to prioritize, multitask, and not be afraid to ask questions
• Excellent problem-solving skills

Work Environment:

Climate-controlled production environment. Working in a team setting performing assembly manufacturing efforts to support the production schedule.

Physical Requirements:

This position involves working in and moving around a climate-controlled production environment. It involves working in an assembly environment with some background noise. It involves communication with employees. This position requires the ability to lift an instrument (up to 50 lbs.).