Career Opportunities at Yokogawa Fluid Imaging Technologies

Quality & Operations Manager

About the Role:

The Quality and Operations Manager is a cross-functional leader responsible for ensuring that Yokogawa Fluid Imaging's scientific instruments are built correctly, delivered reliably, and meet all quality, compliance, and performance expectations. This role blends quality system ownership and operations, including manufacturing execution, to drive stable, scalable product flow from design through delivery.

The position requires a balance of hands-on problem-solving, structured system governance, and cross-functional leadership. The manager works closely with Engineering to ensure design intent translates to robust processes, and with Customer Service to ensure issues, RMAs, and field data drive continuous improvement. 

Primary Duties and Responsibilities:

• Own, maintain, and improve the Quality Management System (ISO 9001 and relevant regulatory/customer requirements).
• Lead internal/external audits and collaborate effectively with Yokogawa's corporate quality team. Ensure documentation integrity, configuration control, and audit readiness.
• Define and manage acceptance criteria for incoming materials, in-process checks, calibration, and final instrument release.
• Lead CAPA and root-cause investigations; ensure corrective actions are verified, effective, and systemic.
• Oversee calibration governance, measurement traceability, and improvements to measurement systems.
• Develop and monitor key quality and operational performance metrics, utilize data-driven insights to drive process and product improvements that will support growth and scalability.

• Oversee planning and orchestration of end-to-end product flow aligned with S&OP, production execution, customer demand, and revenue targets.
• Ensure repeatable, efficient, and cost-controlled builds through robust processes and work instructions.
• Drive improvements in yield, FPY, cycle time, scrap, and rework.
• Execute manufacturing test, inspection, and calibration activities and partner with Engineering on test method and DFX improvements.
• Coordinate supply chain and materials availability.
• Ensure cross-functional readiness for new product releases, ECO changes, and lifecycle transitions (EOL).

• Jointly with Engineering:
  • Align on design intent, DFX, validation, calibration methods, ECO impacts, and technical investigations.
  • Provide manufacturing and quality insights early to prevent defects and reduce risks.
  • Define acceptance criteria for incoming materials, subassemblies, calibration, and final instrument release.
  • Execute first-article and incoming inspections, and final instrument release.
  • Lead Material Review Board (MRB) activities and nonconformance disposition in a manner appropriate for high-value products.
• Jointly with Customer Service:
  • Lead quality governance for complaints, RMAs, warranty issues, and field failures.
  • Ensure high-quality field data informs root cause, CAPA, and product improvement.
  • Support delivery documentation (CoC, calibration certificates) and service procedure updates.

4. Team Leadership

• Manage and develop a small team across quality and operations functions.
• Provide training and coaching on problem-solving, quality tools, and operational discipline.
• Model scientific thinking, rigor, and cross-functional collaboration.

Supervisory Responsibilities:

• Manage and supervise a team of quality personnel, manufacturing technicians, and operations specialists; set goals, mentor, coach performance, and develop talent.

Experience and Technical Requirements:

• Bachelor's degree in Mechanical, Manufacturing, or another engineering discipline.
• 10+ years of experience in quality roles within scientific instruments, analytical equipment, or precision electromechanical systems.
• 5+ years managing a quality and/or operations team.
• Demonstrated ability to execute Quality Engineering functions; experience in operations is a plus.
• Strong track record in QMS, CAPA, MRB audits, calibration systems, and structured problem-solving.
• Lean / Six Sigma / Kaizen certification or training.
• Intimate knowledge of ISO 9001 and instrument-relevant standards.
• Experience with advanced manufacturing and high-touch service environments.
• Proven success working cross-functionally across multiple teams.
• Experience supporting NPI, ECO rollouts, and lifecycle transitions.
• Excellent analytical abilities with proficiency in data analysis software (e.g., Excel, JMP, Tableau, Power BI).
• Experience with CAD, PLM, CRM, and ERP business systems.

Work Environment:

Office and production environment, with regular interaction across engineering, manufacturing, and service teams.

Occasional travel to suppliers, logistics partners, or customer sites as needed (<10%).

Physical Requirements:

This position requires working in and moving around an office environment, an engineering or analytical lab, and an assembly production environment. It involves extensive use of computers and telephones in an office environment. The role includes substantial communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required. With or without reasonable accommodations, the position will be able to:

• Work in an office environment
• Use telecommunication tools
• Work in an assembly production environment
• Lift an instrument (up to 50 lbs)

Digital Marketing Specialist

About the Role:

We are searching for a talented Marketing professional to add to our team!

As a key employee in the Marketing Team, you will be responsible for expanding our digital presence for Yokogawa’s innovative imaging solutions in flow imaging microscopy, confocal microscopy and high-content analysis, driving lead generation, and supporting our mission to advance imaging analysis technology.

Essential aspects of this role include overseeing website content creation and performance, executing digital marketing campaigns, managing SEO and SEM strategies, and analyzing marketing data to inform strategic decisions. The ideal candidate is both analytical and creative, with a strong grasp of digital tools and trends.

This position requires excellent communication skills, creativity, attention to detail, the ability to multitask and navigate changing priorities, and the ability to work cross-functionally with sales, customer service, and other teams.

Primary Duties and Responsibilities:

• Website Management
  • Maintain and update the company website using CMS platforms (e.g., HubSpot, WordPress).
  • Ensure content is accurate, engaging, and aligned with our brand and SEO best practices.
  • Collaborate with internal and external teams to support website strategy, campaigns, content creation, and updates.
  • Monitor site performance and implement improvements to enhance visibility, speed, and user experience.
• Digital Campaigns & Advertising
  • Plan, execute, and optimize digital marketing campaigns with digital media partners, email, and social media.
  • Develop and test landing pages and digital assets to improve conversion rates.
  • Manage digital campaign budgets and ensure campaigns meet performance goals.
• SEO & SEM
  
  • Conduct keyword research and implement on-page and off-page SEO strategies.
  • Optimize website content and structure for search engine visibility.
  • Manage and optimize Google Ads campaigns to maximize ROI.
• Analytics & Reporting
  • Track and analyze website and campaign performance using Google Analytics, Google Tag Manager, HubSpot, and other tools.
  • Create dashboards and reports to communicate insights and recommendations.
  • Monitor KPIs and adjust strategies based on performance data.
• Content & Email Marketing
  • Collaborate on the creation of digital content, including blog posts, application notes, white papers, and case studies.
  • Support email marketing campaigns, including list segmentation, A/B testing, and performance tracking.
  • Ensure all content is optimized for SEO and user engagement.
• Marketing Research & Strategy
  • Stay current on digital marketing trends, tools, and best practices.
  • Conduct competitor and market research to inform campaign strategies.
  • Contribute to brainstorming and testing new digital initiatives.

Experience and Technical Requirements:

• Bachelor's degree in Marketing, Communications, or a related field.
• 5+ years of experience in digital marketing, preferably in a B2B or scientific environment.
• Proficiency with CMS platforms (e.g., HubSpot, WordPress), Google Ads, Google Analytics, and SEO tools (e.g., SEMrush, Moz).
• Experience with marketing automation tools (e.g., HubSpot, Mailchimp).
• Familiarity with HTML/CSS and basic web development.
• Excellent communication, project management, and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Graphic design skills (Adobe Creative Suite or Canva) are a plus.
• Experience in scientific or technical industries is highly desired.
• Experience with project management tools (e.g., Monday.com, Asana) is an advantage.

Work Environment:

Office environment with occasional travel to trade shows, conferences, and business meetings (up to 20% travel domestically or internationally).

Physical Requirements:

This position involves working in and moving around an office environment and/or home office. It involves extensive use of computers and telephones in an environment with some background noise. It requires communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. Some work outside of regular business hours may be required, depending on office location. Travel by air, car, or other means of transportation may be required.

Application Scientist & Lab Manager

About the Role:

As a key member of our Marketing and Innovation team, the Application Scientist and Lab Manager will oversee all aspects of the FlowCam analytical laboratory. In this capacity, the Application Scientist will lead pre-sales sample analyses and instrument demonstrations for prospective customers. The Application Scientist will leverage their scientific experience to support the advancement of business opportunities and will work closely with internal teams to develop innovative FlowCam solutions.

Key competencies include experience with biophysical characterization methods and analytical instrumentation, excellent problem-solving skills, attention to detail, exceptional communication skills, the ability to multitask and navigate changing priorities, and the ability to work cross-functionally with Sales, Software, Engineering, and Customer Service.

Primary Duties and Responsibilities:

• Manage all aspects of the analytical laboratory, including supervision of lab staff.
  • Maintain laboratory best-practice protocols, staff training, and compliance.
  • Ensure laboratory instrument maintenance and quality control.
  • Develop and control laboratory inventory records.
• Work with users and customer-facing teams to gather the voice of the customer.
  • Perform in-house and in-field sample analysis and product demonstrations.
  • Generate data-driven reports designed to convey key value propositions of FlowCam specific to the customer's needs.
• Provide expertise and scientific input to product development teams.
  
  • Create requirements and make recommendations for new product development and improvements.
  • Provide scientific data and help identify value propositions required to maximize current application opportunities as defined by Sales.

Supervisory Responsibilities:

• Supervises laboratory staff. May supervise other scientists involved in sample analysis and application development.

Experience and Technical Requirements:

• Master's or PhD degree in a science-based field (Biology, Biotechnology, Environmental Science)
• 5-10 years' experience working in a commercial organization with customer-facing responsibilities
• At least one year of previous supervisory experience
• Hands-on expertise with biophysical characterization techniques and analytical instrumentation
• An analytical mindset, excellent problem-solving skills, and attention to detail
• Excellent oral and written communication skills
• Ability to work cross-functionally, prioritize, and multitask
• Excellent interpersonal skills and desire to work with customers
• Proficient with Windows operating systems and Microsoft Office
• Experience in commercially-driven environments, working with many different types of people and applications
• Appreciation of—and passion for—what FlowCam customers do
• Desire to delight customers with products and business models that exceed expectations
• Enjoyment of teamwork and internal/external collaboration
• Respect for one's colleagues and the unique role we each play in our collective success
• Energy, vision, and care for the direction of the technology, team, and business

Work Environment:

The work environment is a general office setting (located at Yokogawa Fluid Imaging's headquarters in Scarborough, Maine), analytical lab setting, and occasional laboratories at customer sites.

Up to 15% travel is expected by air or car, including overnight, domestic, and international.

Physical Requirements:

This position involves working in and moving around an office environment and/or home office. It involves extensive use of computers and telephones in an environment with some background noise. It requires substantial communication with employees and others. With or without reasonable accommodations, the position will be able to:

• Work in an office environment
• Lift an instrument (up to 50 lbs)
• Use telecommunication tools

Application Scientist Intern

About the Role:

The Application Scientist Internship is a temporary position intended to work closely with the FlowCam Applications team.

The intern will help the Application Lab perform experiments with FlowCam instrumentation and compile and analyze results.

Internship dates: 12-week internship with flexibility between March and September 2026, with exact dates based on availability.

Work Environment/Physical Requirements: This is a temporary, full-time position (40 hours/week) at our headquarters in Scarborough, Maine, in a general office and analytical lab setting. This position involves working in and moving around an office and analytical lab environment. It involves communication with employees and others.

Primary Duties and Responsibilities:

• Instrument testing: Perform repeatability and reproducibility studies to help establish instrument precision and optimized operation protocols.
• Sample analysis: Develop particle image libraries from a variety of aquatic and material samples that can be used in AI model development.

Education Level:

• Student (at least second year) / actively pursuing BS or MS with a Life Science  or Engineering discipline 

Experience and Technical Requirements:

• Experience using laboratory equipment—good pipetting skills are a plus!
• Exposure to data analysis and management software programs; coding experience a plus (e.g., Python, R-programming proficiency, C++)
• Analytical mindset, excellent problem-solving skills, and attention to detail
• Ability to multitask and navigate shifting priorities
• Familiarity with Windows operating systems and Microsoft Office

Field Service Engineer

About the Role: 

We are looking for a key member of our Customer Service team with a background in chemical or biomedical engineering, physics, chemistry, biochemistry, or aquatic sciences. We are an innovation leader and manufacturer of analytical instruments and software used in the biopharmaceutical, aquatics, and materials industries.

As a Field Service Engineer, you will join a dynamic team with the mission to provide world-class FlowCam support and service to our diverse customer base.  You will be traveling approximately 50% to customer sites for installations, training, and service of our portfolio of FlowCam instruments. You will be interacting daily with our sales, engineering, software, manufacturing, and marketing teams, as well as our international partners. 

If you are looking for a role where you can travel and combine your technical background with your interpersonal skills and desire to work with customers, this job is for you!

This position requires approximately 50% travel, including domestically and internationally.

This position is located at our headquarters in Scarborough, Maine, or can be remote in California after completing training at our Scarborough, Maine headquarters.

Primary Duties and Responsibilities:

• Performing installations, validation (IQ/OQ), preventative maintenance, and repair services at customer sites, both domestically and internationally
• Training customers on how to use our instruments and software
• Providing technical support and troubleshooting instruments and software by phone and email when not traveling
• Making suggestions for product improvements based on customer feedback
• Assisting with new instrument and software testing

Experience and Technical Requirements:

• Associate degree required, bachelor’s degree preferred in Chemistry, Chemical Engineering, Biomedical Engineering, Physics, Biology, Biotechnology, Marine Sciences, or other relevant disciplines
• 2-5 years experience in a scientific, laboratory, or technical role
• Prior experience in a customer or product service role is a plus

What you Need to Succeed:

• An analytical mindset, excellent problem-solving skills, and attention to detail
• Ability to multitask and navigate changing priorities
• Excellent written and verbal communication skills
• Proficient with Windows operating systems and Microsoft Office
• Familiarity with CRM systems and customer support software is a plus
• Willingness and ability to travel to customer sites (50%)
• Ability to lift an instrument (up to 50 lbs.)

Schedule:

• Monday to Friday, full-time, flexibility as needed

Manufacturing Technician

About the Role:

We are seeking a Manufacturing Technician to join us full-time on our FlowCam product manufacturing line in our Scarborough, Maine headquarters. The Manufacturing Technician will be assembling and testing components and sub-assemblies for our high-tech flow imaging microscopy instruments, as well as providing troubleshooting and technical assistance to other team members.

Primary Duties and Responsibilities:

• Assemble optical and mechanical subassemblies to finished product level
• Load computer operating system and configure network settings and peripheral components
• Install VisualSpreadsheet software and configure instrument operating parameters
• Perform optical alignment for camera and laser systems
• Operate electronic test and soldering equipment
• Read and follow process instructions, schematics, and mechanical drawings

Experience and Technical Requirements:

• High school diploma or GED required
• Associate's degree preferred
• 2-4 years of experience in an equivalent field
• Solid software abilities: MS Office (Word, Excel, Outlook) proficiency necessary
• Ability to work with minimal assistance or supervision
• Ability to work as a member of a team
• Ability to work in environments experiencing routine and rapid change
• Excellent organizational and decision-making skills
• High level of energy and enthusiasm
• Technical certification in Electronics desirable
• Experience with lean manufacturing and/or six sigma desirable
• A positive attitude, ability to work as part of a team, excellent verbal communication skills
• Ability to prioritize, multitask, and not be afraid to ask questions
• Excellent problem-solving skills

Work Environment:

Climate-controlled production environment. Working in a team setting performing assembly manufacturing efforts to support the production schedule.

Physical Requirements:

This position involves working in and moving around a climate-controlled production environment. It involves working in an assembly environment with some background noise. It involves communication with employees. This position requires the ability to lift an instrument (up to 50 lbs.).