Career Opportunities at Yokogawa Fluid Imaging Technologies

Field Applications Scientist

About the Role: 

We are seeking a Field Service Engineer to join our Customer Service team. We are an innovation leader and manufacturer of analytical instruments and software used in the biopharmaceutical, aquatics, and materials industries. This role is ideal for someone with a background in chemical or biomedical engineering, physics, chemistry, biochemistry, aquatic sciences, or a related technical field who enjoys combining hands-on technical work with customer interaction.

As a Field Service Engineer, you will help provide world-class FlowCam support and service to a diverse global customer base. You will travel to customer sites for installations, training, preventative maintenance, troubleshooting, and service of FlowCam instruments. You will also work closely with Sales, Engineering, Software, Manufacturing, Marketing, Customer Service, and international partners to resolve customer needs and support product success.

This position is based at our headquarters in Scarborough, Maine, and requires approximately 50% travel, including domestically and internationally. If you are looking for a role where you can travel, solve technical problems, and use your communication skills to support customers, we encourage you to apply.

Primary Duties and Responsibilities:

• Perform installations, validation activities, preventative maintenance, and repair services at customer sites, both domestically and internationally.
• Train customers on the effective use of FlowCam instruments, software, and related workflows.
• Provide technical support and troubleshoot instrument or software issues by phone and email when not traveling.
• Share customer feedback and service observations to help identify opportunities for product and process improvements.
• Document service activity, customer issues, and follow-up needs to support accurate records, timely resolution, and continuous service improvement.
• Assist with testing new instruments, software updates, and service workflows to support product readiness and customer success.

Experience and Technical Requirements:

• Associate's degree required; bachelor's degree preferred in Chemistry, Chemical Engineering, Biomedical Engineering, Physics, Biology, Biotechnology, Marine Sciences, or another relevant discipline.
• 2–5 years of experience in a scientific, laboratory, technical, or instrumentation-related role.
• Prior experience in a customer support, field service, or product service role is a plus.
• Analytical thinking, strong problem-solving skills, and careful attention to detail.
• Ability to manage multiple priorities, adapt to changing needs, and follow through on customer and internal commitments.
• Clear and professional written and verbal communication skills.
• Proficiency with Windows operating systems and Microsoft Office; familiarity with CRM or customer support software is a plus.
• Willingness and ability to travel to customer sites approximately 50% of the time, including domestic and international travel.
• Ability to work in laboratory and customer site environments and lift instruments of equipment up to 50 lbs.
• Valid driver's license and passport, or ability to obtain them after hire.

Physical Requirements:

This position involves working in an office environment, customer sites, and analytical laboratories. It involves substantial communication with employees, corporate partners, customers, distributors, visitors, vendors, contractors, and others. Occasional work outside regular business hours may be required. With or without reasonable accommodation, you must be able to:

• Work in an analytical laboratory
• Travel to customer sites approximately 50% of the time
• Work in an office environment
• Use telecommunication tools
• Be able to lift an instrument (up to 50 lbs.)

Quality & Supply Chain Manager

About the Role:

We are seeking a highly capable Quality & Supply Chain Manager to lead and integrate product quality, supplier performance, and operational systems across our organization. This role is responsible for ensuring world-class quality standards for FlowCam instrumentation while building strong supplier partnerships and driving continuous improvement—particularly through ERP automation and data-driven processes.

This is a strategic and hands-on leadership role that connects engineering, operations, service, and suppliers to ensure reliability, scalability, and customer trust.

Primary Duties and Responsibilities:

1. Quality Leadership

• Own and lead the company-wide quality management system (QMS), ensuring compliance with ISO standards and regulatory requirements.
• Drive a culture of quality across all functions, from product design through manufacturing, delivery, and service.
• Establish and monitor key quality metrics (e.g., yield, defects, field performance, customer complaints) and lead corrective and preventive actions (CAPA).
• Lead root cause analysis and structured problem-solving efforts (e.g., 8D, Six Sigma methodologies).
• Partner with engineering on design-for-quality and reliability improvements for FlowCam products.
• Oversee internal and external audits, ensuring continuous readiness and improvement.

2. Supply Chain & Supplier Management

• Build and manage strategic supplier relationships, focusing on quality, reliability, cost, and scalability.
• Develop supplier performance scorecards and lead regular business reviews.
• Partner with procurement and operations to ensure alignment on sourcing strategies and risk management.
• Lead supplier qualification, audits, and development initiatives.
• Drive improvements in incoming quality, lead times, and supplier responsiveness.
• Mitigate supply chain risks through proactive planning and dual sourcing where appropriate.

3. Systems & ERP Optimization

• Lead initiatives to improve and automate quality and supply chain processes within the ERP system.
• Partner with IT and operations teams to enhance data integrity, traceability, and workflow efficiency.
• Drive adoption of digital tools for:
  • Nonconformance tracking
  • Supplier quality management
  • Inventory and production visibility
• Develop dashboards and reporting systems to provide real-time insights into quality and supply performance.
• Identify opportunities for automation and integration across ERP, CRM, and manufacturing systems.

4. Continuous Improvement & Operational Excellence

• Champion lean manufacturing and continuous improvement initiatives across the organization.
• Identify systemic inefficiencies and implement scalable solutions.
• Support cross-functional process improvement efforts in production, service, and customer experience.
• Lead initiatives to improve throughput, reduce waste, and enhance product reliability.

Supervisory Responsibilities:

• Lead and supervise staff; manage the performance of the quality and supply chain team.
• Develop hiring profiles, interview, and make hiring recommendations.
• Coach, grow, mentor, and develop the quality and supply chain team.
• Identify and support professional development needs and/or goals and seek strategies to address them.
• Performance management: conduct performance reviews and resolve performance issues.
• Immediately report concerns regarding the health, safety, or welfare of individuals or coworkers; resolve conflicts and establish a sense of team within the unit.

Experience and Technical Requirements:

• Bachelor's degree in a relevant field, preferably in Engineering, with 10+ years of professional experience.
• Minimum of 5 years of progressive quality engineering and/or supply chain experience.
• Proven track record of successful leadership in a global quality organization.
• Strong experience with ERP systems (e.g., SAP, Oracle, or similar), including process improvement or implementation
• Expertise in root cause analysis, CAPA, and continuous improvement methodologies.
• Thorough understanding of regulatory requirements and quality standards relevant to analytical instrumentation manufacturing or related devices.
• A growth mindset approach, with a track record for understanding changing methodologies that will yield continuous improvement.
• Strong analytical and problem-solving skills with Lean and Six Sigma experience.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively in a cross-functional environment.
• Certified Quality Manager certification is a plus.
• At least 5+ years of managerial experience.

Work Environment:

The work area is a general office environment with regular time spent in a production and laboratory setting (located at Yokogawa Fluid Imaging's headquarters in Scarborough, Maine).

Travel may be required from time to time to attend offsite training and make customer and supplier visits.

Physical Requirements:

This position requires working in and moving around an office environment. It involves extensive use of computer and telephone in an environment with some background noise. It involves substantial communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required. With or without reasonable accommodations, the position will be able to:

• Work in an office environment
• Use telecommunication tools
• Lift an instrument (up to 50 lbs)

Digital Marketing Specialist

About the Role:

We are searching for a talented Marketing professional to add to our team!

As a key employee in the Marketing Team, you will be responsible for expanding our digital presence for Yokogawa’s innovative imaging solutions in flow imaging microscopy, confocal microscopy and high-content analysis, driving lead generation, and supporting our mission to advance imaging analysis technology.

Essential aspects of this role include overseeing website content creation and performance, executing digital marketing campaigns, managing SEO and SEM strategies, and analyzing marketing data to inform strategic decisions. The ideal candidate is both analytical and creative, with a strong grasp of digital tools and trends.

This position requires excellent communication skills, creativity, attention to detail, the ability to multitask and navigate changing priorities, and the ability to work cross-functionally with sales, customer service, and other teams.

Primary Duties and Responsibilities:

• Website Management
  • Maintain and update the company website using CMS platforms (e.g., HubSpot, WordPress).
  • Ensure content is accurate, engaging, and aligned with our brand and SEO best practices.
  • Collaborate with internal and external teams to support website strategy, campaigns, content creation, and updates.
  • Monitor site performance and implement improvements to enhance visibility, speed, and user experience.
• Digital Campaigns & Advertising
  • Plan, execute, and optimize digital marketing campaigns with digital media partners, email, and social media.
  • Develop and test landing pages and digital assets to improve conversion rates.
  • Manage digital campaign budgets and ensure campaigns meet performance goals.
• SEO & SEM
  
  • Conduct keyword research and implement on-page and off-page SEO strategies.
  • Optimize website content and structure for search engine visibility.
  • Manage and optimize Google Ads campaigns to maximize ROI.
• Analytics & Reporting
  • Track and analyze website and campaign performance using Google Analytics, Google Tag Manager, HubSpot, and other tools.
  • Create dashboards and reports to communicate insights and recommendations.
  • Monitor KPIs and adjust strategies based on performance data.
• Content & Email Marketing
  • Collaborate on the creation of digital content, including blog posts, application notes, white papers, and case studies.
  • Support email marketing campaigns, including list segmentation, A/B testing, and performance tracking.
  • Ensure all content is optimized for SEO and user engagement.
• Marketing Research & Strategy
  • Stay current on digital marketing trends, tools, and best practices.
  • Conduct competitor and market research to inform campaign strategies.
  • Contribute to brainstorming and testing new digital initiatives.

Experience and Technical Requirements:

• Bachelor's degree in Marketing, Communications, or a related field.
• 5+ years of experience in digital marketing, preferably in a B2B or scientific environment.
• Proficiency with CMS platforms (e.g., HubSpot, WordPress), Google Ads, Google Analytics, and SEO tools (e.g., SEMrush, Moz).
• Experience with marketing automation tools (e.g., HubSpot, Mailchimp).
• Familiarity with HTML/CSS and basic web development.
• Excellent communication, project management, and analytical skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Graphic design skills (Adobe Creative Suite or Canva) are a plus.
• Experience in scientific or technical industries is highly desired.
• Experience with project management tools (e.g., Monday.com, Asana) is an advantage.

Work Environment:

Office environment with occasional travel to trade shows, conferences, and business meetings (up to 20% travel domestically or internationally).

Physical Requirements:

This position involves working in and moving around an office environment and/or home office. It involves extensive use of computers and telephones in an environment with some background noise. It requires communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. Some work outside of regular business hours may be required, depending on office location. Travel by air, car, or other means of transportation may be required.

Finance & Accounting Analyst

About the Role:

The Finance & Accounting Analyst is a senior individual contributor on the Finance team, supporting both accounting operations and financial analysis without direct supervisory responsibilities.

This role supports the month-end close process and accounting operations, including invoicing, collections, expense report compliance, and cash disbursement processing, while also contributing to reporting, financial analysis, budgeting, and forecasting.

The ideal candidate will have a strong accounting background, solid analytical skills, and the ability to collaborate across functions. This role partners with accounting, operations, sales, and management to support accurate reporting, working capital management, policy compliance, and informed business decisions.

Reporting to the CFO, this position is a key member of the Finance team and requires a high degree of professionalism, discretion, and confidentiality.

Company Overview:

Yokogawa Fluid Imaging Technologies develops FlowCam particle analysis instruments that combine microscopy, digital imaging, and automated analysis to help customers characterize particles and microorganisms in fluid samples. Its products support research, quality control, and monitoring applications across markets such as biopharmaceuticals, water quality, environmental research, and industrial manufacturing. With products used in more than 60 countries and on every continent, this position supports a global business environment that requires clear and reliable communication, and effective collaboration across teams.

Primary Duties and Responsibilities:

• Prepare customer invoices, monitor and manage collections, and support working capital management.
• Review employee expense reports for policy compliance and support cash disbursement processing.
• Support month-end close activities, including revenue accounting, journal entries, account analysis, and internal financial reporting.
• Prepare required financial reporting for Corporate Headquarters.
• Contribute to process improvements, reporting enhancements, and stronger accounting controls.
• Partner with the CFO and department leaders on budgeting, financial analysis, and decision support.

Education Level:

• Bachelor's degree in accounting—with MBA, MS Accounting or Professional Certification (CPA designation or active pursuit of CPA certification) preferred.

Experience and Technical Requirements:

Required:

• 5–8 years of progressive experience in accounting, finance, or a combined finance and accounting role.
• Strong working knowledge of U.S. GAAP, financial statement reporting, and month-end close processes.
• Advanced data analysis skills using Excel, with the ability to turn financial data into clear business insights.
• Working knowledge of ERP systems and related finance and accounting workflows.
• Experience in customer invoicing, collections, expense report review, and cash disbursement processes.
• Ability to prepare account reconciliations, journal entries, account analysis, and internal financial reports.
• Familiarity with one or more of the following financial planning and analysis concepts: budgeting and forecasting, variance analysis, sales and revenue trend analysis, margin and profitability assessments, cash flow analysis, FX impact analysis, IRR, NPV, and capital budgeting.
• Strong analytical, organizational, communication, and problem-solving skills.

Preferred

• Background in manufacturing, technology, or industrial business environment.
• Experience in process improvement, reporting enhancements, or automation initiatives.
• User of Oracle/NetSuite ERP, Salesforce, Expensify, Square, or similar business systems.

Physical Requirements:

This position involves working in and moving around an office environment. It involves extensive use of a computer and telephone in an environment with some background noise. It involves communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required. With or without reasonable accommodation, must be able to work in an office environment and use telecommunication tools.

Field Service Engineer

About the Role: 

We are looking for a key member of our Customer Service team with a background in chemical or biomedical engineering, physics, chemistry, biochemistry, or aquatic sciences. We are an innovation leader and manufacturer of analytical instruments and software used in the biopharmaceutical, aquatics, and materials industries.

As a Field Service Engineer, you will join a dynamic team with the mission to provide world-class FlowCam support and service to our diverse customer base.  You will be traveling approximately 50% to customer sites for installations, training, and service of our portfolio of FlowCam instruments. You will be interacting daily with our sales, engineering, software, manufacturing, and marketing teams, as well as our international partners. 

If you are looking for a role where you can travel and combine your technical background with your interpersonal skills and desire to work with customers, this job is for you!

This position requires approximately 50% travel, including domestically and internationally.

This position is located at our headquarters in Scarborough, Maine, or can be remote in California after completing training at our Scarborough, Maine headquarters.

Primary Duties and Responsibilities:

• Performing installations, validation (IQ/OQ), preventative maintenance, and repair services at customer sites, both domestically and internationally
• Training customers on how to use our instruments and software
• Providing technical support and troubleshooting instruments and software by phone and email when not traveling
• Making suggestions for product improvements based on customer feedback
• Assisting with new instrument and software testing

Experience and Technical Requirements:

• Associate degree required, bachelor’s degree preferred in Chemistry, Chemical Engineering, Biomedical Engineering, Physics, Biology, Biotechnology, Marine Sciences, or other relevant disciplines
• 2-5 years experience in a scientific, laboratory, or technical role
• Prior experience in a customer or product service role is a plus

What you Need to Succeed:

• An analytical mindset, excellent problem-solving skills, and attention to detail
• Ability to multitask and navigate changing priorities
• Excellent written and verbal communication skills
• Proficient with Windows operating systems and Microsoft Office
• Familiarity with CRM systems and customer support software is a plus
• Willingness and ability to travel to customer sites (50%)
• Ability to lift an instrument (up to 50 lbs.)

Schedule:

• Monday to Friday, full-time, flexibility as needed

Manufacturing Technician

About the Role:

We are seeking a Manufacturing Technician to join us full-time on our FlowCam product manufacturing line in our Scarborough, Maine headquarters. The Manufacturing Technician will be assembling and testing components and sub-assemblies for our high-tech flow imaging microscopy instruments, as well as providing troubleshooting and technical assistance to other team members.

Primary Duties and Responsibilities:

• Assemble optical and mechanical subassemblies to finished product level
• Load computer operating system and configure network settings and peripheral components
• Install VisualSpreadsheet software and configure instrument operating parameters
• Perform optical alignment for camera and laser systems
• Operate electronic test and soldering equipment
• Read and follow process instructions, schematics, and mechanical drawings

Experience and Technical Requirements:

• High school diploma or GED required
• Associate's degree preferred
• 2-4 years of experience in an equivalent field
• Solid software abilities: MS Office (Word, Excel, Outlook) proficiency necessary
• Ability to work with minimal assistance or supervision
• Ability to work as a member of a team
• Ability to work in environments experiencing routine and rapid change
• Excellent organizational and decision-making skills
• High level of energy and enthusiasm
• Technical certification in Electronics desirable
• Experience with lean manufacturing and/or six sigma desirable
• A positive attitude, ability to work as part of a team, excellent verbal communication skills
• Ability to prioritize, multitask, and not be afraid to ask questions
• Excellent problem-solving skills

Work Environment:

Climate-controlled production environment. Working in a team setting performing assembly manufacturing efforts to support the production schedule.

Physical Requirements:

This position involves working in and moving around a climate-controlled production environment. It involves working in an assembly environment with some background noise. It involves communication with employees. This position requires the ability to lift an instrument (up to 50 lbs.).