Career Opportunities at Yokogawa Fluid Imaging Technologies

Voted one of the "Best Places to Work in Maine" for the fourth year, we are looking for talented professionals to join our rapidly growing team. With our innovative FlowCam technology and artificial intelligence platform, Yokogawa Fluid Imaging Technologies is the global leader in flow imaging microscopy solutions for the Life Sciences industry. We make meaningful differences in the world by helping scientists develop new and safer pharmaceutical products, improve the quality of drinking water, and assist researchers in their understanding of marine and freshwater systems, among many other uses.

We offer a complete benefits package, including medical, dental, vision, STD/LTD, life insurance, 401k matching, tuition reimbursement, paid time off, maternity leave, and corporate wellness programs. Our company culture values work-life balance and community, with team events throughout the year like barbecues on our outdoor patio, outings, and holiday parties. The beautiful rocky coast of Maine provides a backdrop to our scenic offices in Scarborough, with close-by access to beaches, mountains, hiking, skiing, and the vibrant food and culture scene in nearby Portland. Benefits of working onsite include easy access to running and biking trails, ideal for anyone who likes to exercise during the day.

Learn more about how you can contribute to the growth of a thriving Southern Maine company, and continue to build upon its 20+ year history while expanding the ever-growing applications of flow imaging microscopy. 

Please submit a cover letter and resume via the form on this page. Qualified candidates will receive a request for more information or a personal interview.

Current Openings:

Field Service Engineer

Inside Sales / Sales Support Specialist

Shipper / Receiver 

Mechanical Engineer

Electrical Engineer

 


Field Service Engineer

About the role

We are seeking a Field Service Engineer with an educational background or work experience in engineering or sciences. The right candidate will join a highly-motivated team of scientists and engineers in servicing and supporting our customers with the use of FlowCam and its proprietary software, VisualSpreadsheet. The Field Service Engineer will interface with Yokogawa Fluid Imaging's Production/Manufacturing, Engineering, Sales, Marketing, and Software departments. They must have a friendly, dynamic personality with a positive attitude, willing to adapt quickly to changing priorities. This position is part of our Customer Care Team, with our commitment to providing "world-class customer service, quality, and value."

This position requires approximately 50% travel including domestically and internationally, training, and servicing the suite of FlowCam instruments.

Primary Duties and Responsibilities:

A mixture of Technical, Customer Service, and Laboratory skills are desired:

  • Traveling to interact with customers and representatives, domestically and internationally
  • Troubleshooting instrumentation and software issues with support from Yokogawa Fluid Imaging technical staff
  • Training customers on how to use FlowCam and its paired Automated (Robotic) Liquid Handler system, including FlowCam terminology and FlowCam product features
  • Serving as an initial point of contact for customer inquiries, including answering phones and maintaining customer relationships by phone and email
  • Using CRM platform Salesforce to track customer inquiries and issues
  • Assisting with product and software testing

Experience and Technical Requirements:

  • 2-5 years in a science field, laboratory, and/or technical role
  • Bachelor's degree in Biology, Biotechnology, Chemistry, Engineering, or Marine Sciences, or equivalent work experience
  • Experience with Windows operating systems and Microsoft Office
  • Willingness to learn new software and hardware platforms
  • Skill and attention to detail in composing professional email correspondences and process documents
  • A positive attitude, ability to work as part of a team, excellent verbal communication and problem-solving skills
  • Ability to prioritize, multitask, and ask questions
  • A valid passport and driver's license
  • Ability to lift up to 50 lbs
  • Willingness to undergo a criminal background check

Schedule:

  • Monday to Friday, full time, flexibility as needed

 

Inside Sales / Sales Support Specialist

About the role

The Sales Support Specialist will assist in FlowCam sales operations to accounts within the aquatic and biopharma industry. They will be responsible for working with the sales team and assisting throughout all phases of the sales process. The Sales Support Specialist will interface with domestic customers, international partners, and inter-department teams in marketing, customer service, finance, engineering, and operations.

Primary Duties and Responsibilities:

  • Work closely with the sales team, distributors, and international regional offices to maintain accurate and current data within the Salesforce database
  • Develop reports, gather statistics, and edit data in Salesforce on accounts, contacts, opportunities, and sales pipeline reporting
  • Assist the sales team with responding to customer requests for information, quote generation, and order status inquiries
  • Demonstrate instrument software to prospective customers via webinars, virtual communications, and on-site demonstrations
  • Coordinate with the sales and marketing teams to prepare demonstration instruments for workshops, conferences, trade shows, and sales demonstrations
  • Collaborate with the sales team to help plan and execute events such as FlowCam workshops, scientific conferences, trade shows, and demonstrations
  • Work closely with the laboratory to coordinate customer sample analysis when preparing for demonstrations

Education:

  • Bachelor's of Sciences, or Bachelor's of Arts degree, preferably in a science discipline 

Experience and Technical Requirements:

  • 0-3 years of experience in a customer-facing role
  • Excellent verbal and written communication skills
  • Experience with CRM tools, preferably Salesforce
  • Proficiency in Windows OS and Microsoft Office products
  • Self-motivated with a growth and continuous improvement mindset
  • Ability to multitask and remain detail-oriented and organized in a fast-paced environment
  • Ability to work effectively as part of an interdisciplinary team

Schedule:

Monday to Friday, full time, flexibility as needed

Travel Requirements:

  • Occasional domestic (and possibly international) travel to customer or conference sites. Approximately 10%.

Physical Requirements:

This position involves working in and moving around an office environment. It involves extensive use of computers and telephones in an environment with some background noise. It involves substantial communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required. 

With or without reasonable accommodation, able to:

  • Work in an office environment
  • Ability to lift an instrument (up to 50 lbs.)
  • Use telecommunication tools


Shipper / Receiver

About the Role:

The Shipper/Receiver will perform material receiving and product shipping functions as well as support inventory management functions. Key competencies include understanding of inventory control, domestic & international shipping regulations, the ability to work independently and as part of an interdepartmental team, and the ability to communicate effectively.

Primary Duties and Responsibilities:

  • Pack and ship outbound products utilizing an ERP system
  • Prepare required shipping documents for international exports
  • Send shipping status and tracking information to customers using Salesforce software
  • Receive raw materials and products
  • Practice inventory control using NetSuite software
  • Track the status of orders as needed
  • Review deliveries against invoices and purchase orders
  • Assess and resolve any imperfect orders (non-supplied, under orders, over orders, damaged goods, etc.)
  • Ensure that invoices are delivered to the internal accounting team for payment
  • Work cooperatively with members of the production and inside sales team to ensure accurate and prompt delivery of goods
  • Participate in operations projects as assigned
  • Light manufacturing tasks as assigned

Education:

  • High school diploma or GED
  • Technical certifications preferred

Experience and Technical Requirements:

  • 1-3 years experience in shipping and material handling position
  • Understanding of domestic and international shipping regulations
  • Experience with ERP systems such as NetSuite and SalesForce is preferred
  • Knowledge of inventory control practices
  • Knowledge and experience of FedEx & UPS, (both domestic and international)
  • Ability to follow technical instructions
  • Good problem-solving abilities
  • Attention to details
  • Self-Motivated and able to work with minimal assistance
  • Willing and able to learn new skills
  • Able to manage and prioritize multiple tasks
  • Able to communicate with internal and external customers
  • Basic Computer experience: MS Windows environment, MSOffice, etc.,
  • Certification in Quality Control preferred
  • Experience with lean manufacturing and /or six sigma is preferred
  • Ability to work effectively as part of an interdisciplinary team

Physical Requirements:

This position involves working in and moving around in a production environment. It involves extensive use of computers and telephones in an environment with some background noise. It involves significant communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required.

With or without reasonable accommodation, able to:

  • Work in a production environment
  • Lift an instrument (up to 50 lbs.)
  • Use telecommunication tools

Mechanical Engineer

About the role

The Mechanical Engineer at Yokogawa Fluid Imaging Technologies provides both production and customer support related to the mechanical integrity of the FlowCam and other Yokogawa Fluid Imaging Technologies products. Essential functions include designing and testing new components and providing manufacturing documentation. Key competencies include knowledge of the production process and fabrication, problem-solving skills, creativity, the ability to generate models and drawings, the ability to develop ideas and troubleshoot in a timely manner, the ability to work effectively as part of a team, and communication skills.

The ideal candidate will be a self-motivated individual who loves science and technology, excels at problem-solving, and can be a strong team leader delivering timely solutions to customers.

This position may require occasional domestic travel to a vendor site or conference site.

Primary Duties and Responsibilities:

  • Design and test new components and pilot models
  • Aid in technical research and prototyping
  • Assist in new product development and project plans, incorporating input from other departments including sales and marketing
  • Assist in product improvement, finding ways to make instruments more user-friendly
  • Manufacture and modify components
  • Propose design and process solutions
  • Create drawings for fabricators or other uses
  • Design engineering and production processes
  • Develop manufacturing documentation, including drawings and written instructions
  • Work closely with manufacturing technicians to problem-solve and find solutions
  • Provide technical support to resolve customer challenges, as requested by Customer Service
  • Other duties as assigned

Experience and Technical Requirements:

  • At least 3 years experience in a Mechanical Engineer role
  • Bachelor's degree in Mechanical Engineering, Mechanical Engineering Technology, or related discipline
  • Experience working with SolidWorks or similar 3D modeling application
  • Exceptional verbal and written communication skills
  • Experience working with instrumentation in a technical role is strongly preferred
  • Ability to identify opportunities for improvements and Continuous process improvements (Lean Six Sigma) experience preferred
  • Excellent analytical and problem-solving skills and capability to work collaboratively with team members and customers
  • Ability to multitask and remain detail-oriented and organized in a fast-paced environment
  • Proficiency in Windows OS and Microsoft Office products

Physical Requirements:

This position involves working in and moving around an office environment as well as an assembly production environment. It involves the use of a computer and telephone in an environment with some background noise. It involves substantial communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required. With or without reasonable accommodation, able to:

  • Work in an office environment
  • Use telecommunication tools
  • Work in an assembly production area
  • Lift an instrument (up to 50 lbs)

Schedule:

  • Monday to Friday, full time, flexibility as needed

Electrical Engineer

About the role

The Electrical Engineer at Yokogawa Fluid Imaging Technologies will focus on designing and building embedded systems that control the operations of our suite of analytical instruments. This position will offer a mix of new product development, existing product support, and troubleshooting.

The ideal candidate will be a self-motivated individual who loves science and technology, excels at problem-solving, and can be a strong team leader delivering timely solutions to customers.

This position may require occasional domestic travel to a vendor site or conference site.

Primary Duties and Responsibilities:

  • Leading the design, development, and testing of electrical components and subassemblies
  • Solving complex technical problems by collecting/analyzing data and leveraging experiences and other resources
  • Participating in all phases of product development from requirements definition to product release in collaboration with scientists and product engineers
  • Designing and laying out new circuit boards as required or working with third parties as appropriate
  • Creating manufacturing and service process instructions
  • Documenting development to ensure quality and maintainability of electronics
  • Creating manufacturing and service process instructions
  • Designing and fabricating cable assemblies for prototype and pilot builds
  • Supporting EMC/EMI compliance testing
  • Debugging new designs and developing reliability improvements to existing designs
  • Actively seeking ways to improve processes and products
  • Responding rapidly and flexibly to emerging issues in production, quality, engineering, or supply chain
  • Aiding in technical research and prototyping
  • Assisting in new product development and project plans, incorporating input from other departments including sales and marketing
  • Assisting in product improvement, finding ways to make instruments more user-friendly
  • Manufacturing and modifying components
  • Proposing design and process solutions
  • Creating drawings for fabricators or other uses
  • Designing engineering and production processes
  • Developing manufacturing documentation, including drawings and written instructions
  • Working closely with manufacturing technicians to problem-solve and find solutions
  • Providing technical support to resolve customer challenges, as requested by Customer Service
  • Other duties as assigned

Experience and Technical Requirements:

  • At least 3 years of experience developing and simulating power, digital, and analog circuits and processing signals
  • Bachelor's degree in Electrical Engineering or related discipline
  • Strong knowledge of engineering, computational, and modeling software
  • Ability to read technical diagrams and schematics
  • Desire to work in a collaborative team environment with the willingness to assist other department staff
  • Experience planning, designing, developing, and delivering projects in an Agile environment
  • Ability to interface with customers, vendors, and subject matter experts

Physical Requirements:

This position involves working in and moving around an office environment as well as an assembly production environment. It involves the use of a computer and telephone in an environment with some background noise. It involves substantial communication with employees, corporate partners, customers, visitors, vendors, contractors, and others. On occasion, work outside of regular business hours may be required. With or without reasonable accommodation, able to:

  • Work in an office environment
  • Use telecommunication tools
  • Work in an assembly production area
  • Lift an instrument (up to 50 lbs)

Schedule:

  • Monday to Friday, full time, flexibility as needed

 





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