Career Opportunities at Yokogawa Fluid Imaging Technologies

Software Quality Assurance Analyst

About the Role:

We are seeking a Quality Assurance Analyst to join our Software Team and play a crucial role in delivering safe, reliable, compliant, and quality software products. The ideal candidate will have an analytical mindset and enjoy the challenge of finding and preventing software issues.

As a QA Analyst, you will work closely with our Software Team to develop and execute manual and automated tests, ensuring product quality throughout the development lifecycle. This position is integral to our product development process, focusing on conducting thorough testing to ensure our software meets customer needs while maintaining quality standards.

Primary Duties and Responsibilities:

• Review design specifications to understand the scope, requirements, and function of the software product.
• Collaborate with the development team to ensure the products are designed and created with the highest quality standards.
• Develop and run manual and automated test for all Fluid Imaging software and firmware.
• Manage tests to ensure appropriate test coverage.
• Develop test reports.
• Improve testing processes and methodologies to ensure delivery of high-quality software to the customer.
• Review and edit software release notes.
• Triage incoming software support requests.
• Assist in documenting software changes.
• Assist in requirements gathering.
• Act as second reviewer and backup for instrument QC.
• Meet or exceed established department key performance indicators.

Experience and Technical Requirements:

• A degree in Computer Science, Information Technology, a related field, or equivalent work experience
• 3+ years experience in Software QA
• Excellent interpersonal, communication, and organizational skills
• Strong knowledge of Software QA methodologies, tools, and processes
• Experience writing clear, concise, and comprehensive test plans and test cases
• Experience writing automated tests
• Experience with test management and reporting software
• Solid knowledge of SQL and scripting
• Experience working with Jira is a plus
• Experience with performance and/or security testing is a plus
• Experience testing embedded systems is a plus
• Laboratory experience is a plus

Physical Requirements:

This position involves working in and moving around an office environment. It involves extensive use of computer and telephone in an environment with some background noise. It involves substantial communication with employees and others. With or without reasonable accommodation, be able to:

• Work in office environment
• Lift an instrument (up to 50 lbs.)
• Use telecommunication tools

Opto-Electrical Engineer

About the Role:

Our engineering team is growing, and we are seeking an Opto-Electrical design engineer to augment our product development program around our flow imaging microscopy platforms. The role will focus on both new product development and continuous improvements of Yokogawa Fluid Imaging’s current instrumentation suite.

The Opto-Electrical Engineer will report to the Engineering Manager and will have the support of our experienced, diverse engineering team. The preferred candidate will be a skilled Opto-electrical engineer with 5+ years’ experience who has impeccable attention to detail and a focus on system design.

Primary Duties and Responsibilities:

• Optical design for microscopy, Zemax preferred
• Illumination design for microscopy, Zemax preferred
• Performance testing of optical systems
• Image processing

Education Level:

• M.S. in a relevant engineering discipline with 10+ years of professional experience. PhD preferred.

Experience and Technical Requirements:

• Product Design and Development Experience
  • Developing prototype designs into volume commercial products
  • Design of experiments, verification and validation procedure drafting
  • Optical modeling/simulation: Zemax Preferred
    • Familiarity with ISO 10110
    • Ability to manage design iterations in an organized way
• Optical Design for Microscopy Experience
  • Optical system design
  • Laser system design
  • Stray light analysis
  • Tolerance studies for manufacturability
• Illumination System Design Experience
  • Source & driver selection
  • Optical system design
• Signal & Image Processing Experience
  • Algorithm development, C/C++ preferred
  • Familiarity with FPGA is a plus
• • Strong teamwork—collaborative, collective problem-solving skills
  • Strong communications—expectation setting, presenting results, narrative structuring
  • Organization—managing data, documents, and inquiries accordingly
  • Customer-focus—internal and external
  • Explaining technical material to nontechnical personnel
  • CuriosityCommunication Skills
  • Ability to work in a cross-functional team
• Project management and technical project leadership experience is preferred
• Experience in designing capital laboratory instrumentation for research and process development applications is preferred

Physical Requirements:

This position involves working in and moving around an office environment, lab, and assembly production environment. It involves extensive use of a computer. This role involves constant communication with employees, vendors, contractors, and business stakeholders. On occasion, work outside of regular business hours may be required. With or without reasonable accommodation, be able to:

• Work in office environment
• Use telecommunication tools
• Work in an engineering laboratory and occasional laboratory and assembly production environment
• Lift an instrument (up to 50 lbs)

Field Service Engineer

About the Role: 

We are looking for a key member of our Customer Service team with a background in chemical or biomedical engineering, physics, chemistry, biochemistry, or aquatic sciences. We are an innovation leader and manufacturer of analytical instruments and software used in the biopharmaceutical, aquatics, and materials industries.

As a Field Service Engineer, you will join a dynamic team with the mission to provide world-class FlowCam support and service to our diverse customer base.  You will be traveling approximately 50% to customer sites for installations, training, and service of our portfolio of FlowCam instruments. You will be interacting daily with our sales, engineering, software, manufacturing, and marketing teams, as well as our international partners. 

If you are looking for a role where you can travel and combine your technical background with your interpersonal skills and desire to work with customers, this job is for you!

This position requires approximately 50% travel, including domestically and internationally.

This position is located at our headquarters in Scarborough, Maine, or can be remote in California after completing training at our Scarborough, Maine headquarters.

Primary Duties and Responsibilities:

• Performing installations, validation (IQ/OQ), preventative maintenance, and repair services at customer sites, both domestically and internationally
• Training customers on how to use our instruments and software
• Providing technical support and troubleshooting instruments and software by phone and email when not traveling
• Making suggestions for product improvements based on customer feedback
• Assisting with new instrument and software testing

Experience and Technical Requirements:

• Associate degree required, bachelor’s degree preferred in Chemistry, Chemical Engineering, Biomedical Engineering, Physics, Biology, Biotechnology, Marine Sciences, or other relevant disciplines
• 2-5 years experience in a scientific, laboratory, or technical role
• Prior experience in a customer or product service role is a plus

What you Need to Succeed:

• An analytical mindset, excellent problem-solving skills, and attention to detail
• Ability to multitask and navigate changing priorities
• Excellent written and verbal communication skills
• Proficient with Windows operating systems and Microsoft Office
• Familiarity with CRM systems and customer support software is a plus
• Willingness and ability to travel to customer sites (50%)
• Ability to lift an instrument (up to 50 lbs.)

Schedule:

• Monday to Friday, full-time, flexibility as needed

Manufacturing Technician

About the Role:

We are seeking a Manufacturing Technician to join us full-time on our FlowCam product manufacturing line in our Scarborough, Maine headquarters. The Manufacturing Technician will be assembling and testing components and sub-assemblies for our high-tech flow imaging microscopy instruments as well as providing troubleshooting and technical assistance to other team members.

Primary Duties and Responsibilities:

• Assembling optical and mechanical subassemblies to finished product level
• Load computer operating system and configure network settings and peripheral components
• Install VisualSpreadsheet software and configure instrument operating parameters
• Perform optical alignment for camera and laser systems
• Operate electronic test and soldering equipment
• Read and follow process instructions, schematics, and mechanical drawings

Education:

• High school diploma or GED required
• Associates Degree preferred

Experience and Technical Requirements:

• 2-4 years of experience in equivalent field
• Solid software abilities: MS Office - Word, Excel, Outlook proficiency necessary
• Ability to work with minimal assistance or supervision
• Ability to work as a member of a team
• Ability to work in environments experiencing routine and rapid change
• Excellent organization, and decision-making and problem-solving skills
• A positive attitude with a high level of energy and enthusiasm
• Technical certification in Electronics desirable
• Experience with lean manufacturing and/or six sigma desirable
• Excellent verbal communication skills
• Ability to prioritize, multi-task, and not be afraid to ask questions

Physical Requirements:

This position involves working in and moving around a climate-controlled production environment. It involves working in an assembly environment with some background noise. It involves communication with employees. This position requires the ability to lift an instrument (up to 50 lbs.)