Career Opportunities at Fluid Imaging Technologies

Best Places to Work in Maine 2017

Consider a career with Fluid Imaging Technologies, a small Maine-based company with an international focus.  Join an exceptionally talented team of professionals who bring science and creativity together.  We are a world class innovator of particle imaging devices and provide a global scale commitment to exceptional customer service, quality and value.  Fluid Imaging Technologies is a proud recipient of the "Best Places To Work in ME" award in 2017. 

Fluid Imaging Technologies is the leader in developing a flow imaging particle analysis system called the FlowCam®. The FlowCam is currently being used in over 50 countries worldwide.

We are currently hiring for an Aftermarket Sales Associate (posted 2/20/2019).

 

Aftermarket Sales Associate 

Description: Fluid Imaging Technologies is currently seeking an Aftermarket Sales Associate with previous experience working in sales.  Additional education and/or work experience in science and technology is preferred.  The Aftermarket Sales Associate will be responsible for driving recurring revenue growth through maintaining customer relationships after they’ve purchased an instrument as well as expanding their relationship with FIT through ongoing education, services and software upgrades.  The right candidate will bring a positive, creative and entrepreneurial mindset to the team. 

Key competencies include strong communication skills both written and verbal, telephone sales, time management being able to work both independently and as part of an interdisciplinary team and an overall comfort with talking to scientists.

Experience/Requirements:

  • 2-5 years prior experience in sales and customer service
  • Experience/education working in science and technology
  • Strong telephone sales and support skills
  • Previous experience with SalesForce is a plus

Primary Duties and Responsibilities:

  • Build relationships with customers through ongoing conversations via phone, email, webinars, etc.
  • Reach out to all FIT Customers on a quarterly basis.
  • Reach quarterly recurring revenue goals by driving consumable, service and software sales through direct outreach to existing customers.
  • Answer incoming telephone calls as needed.
  • Provide basic technical support as needed.
  • Educate customers on terminology and product features of the FlowCam and VisualSpreadsheet software.
  • Assist in organizing and maintaining accurate customer information in SalesForce.
  • Report and document customer feedback.
  • Participate in customer visits, demos and/or trade shows as needed.
  • Become proficient in operating the FlowCam and utilizing VisualSpreadsheet.
  • Other duties as assigned.

Education: Bachelor’s degree in business, science, technology or proven work experience equivalent.

Benefits: Fluid Imaging Technologies, Inc. offers a generous medical, retirement, sick/vacation/personal PTO benefits package, along with an upbeat, positive work environment. We offer workplace perks such as an on-site kitchen and an outdoor grille on the patio; a shower facility for those who like to workout at lunch; and a bike rack is available for those who like to ride. There is a maintained wooded walking trail behind the FIT office. We are conveniently located on the city bus line and along the Greenbelt trail. At Fluid Imaging, we work hard...and play hard!