Work at Fluid Imaging Technologies

Available Positions 

Marketing Manager | 08/15/16

Want to join an exceptionally talented team of professionals who bring science and creativity together? Consider a career with Fluid Imaging Technologies, an entrepreneurial Maine-based company with an international focus. Fluid Imaging is the leader in developing Dynamic Imaging Particle Analysis instrumentation, the FlowCam. This person will play a key role in the new product development process - managing the full life-cycle of current products by working closely with Engineering, Operations, Sales, Customer Service and Technical Support. The candidate is expected to learn Fluid Imaging Technologies' products, as well as our competitors' offerings; the customers and markets we serve; and to be the "voice of the customer" within our company.

Primary Duties and Responsibilities:

  • Develop and implement company's marketing plan and collaborate with all departments to execute the plan, including strategies for all channels (trade shows, website, social media, participation in trade associations, etc.) that will generate leads
  • Manage product line life cycle from initial planning through tactical implementation
  • Understand customers' needs and be the "voice of the customer" inside our company
  • Perform analysis and research regarding competitors and potential customers to provide a marketing strategy and message for products that will provide Fluid Imaging Technologies with a competitive edge
  • Determine the company presence at conventions, meetings and trade shows and evaluate effectiveness
  • The candidate must have business and product knowledge to position our company as the leader in markets we serve and promote our products
  • Assist in the development of sales tools, marketing materials, and training programs for internal (Technical Support, Sales, Marketing, R&D) and external audiences
  • Become a knowledgeable user of the FlowCam instrument and Visual Spreadsheet software in order to understand our current capabilities and how they relate to potential customers
    Other duties as assigned

    Job Requirements:
  • Skills to analyze market needs and converting them into product requirements
    Promotion of products that generate leads for sales team and support them in growing our business
  • Individual must be self-starter and self-motivated
  • Ability to manage multiple tasks simultaneously and prioritize effectively
    Ability to work well with internal and external customers
  • Excellent communication skills
  • Team work, ability to work well with all team members and lead multi-disciplinary teams when needed
  • Critical thinking and problem solving skills
  • Time management skills with attention to detail and ability to manage multiple tasks simultaneously
  • Ability to plan and implement both web based and business-to-business marketing strategies,
    Requires some travel to customer sites and /or trade shows
This full time position is based in Scarborough, Maine; Monday-Friday, 8:30am-5:00pm. Please send cover letter and resume to careers@fluidimaging.com. No phone calls or visits please.


The Inside Sales and Service Account Manager | 08/02/2016

Want to join an exceptionally talented team of professionals who bring science and creativity together? Consider a career with Fluid Imaging Technologies, a small Maine-based company with an international focus. We provide quality particle imaging devices to a diverse field of different customers, and provide world class customer support, quality and value. The Inside Sales and Service Account Manager is responsible for supporting our existing FlowCam customer base while driving recurring revenue growth. Key competencies include strong telephone sales skills; exceptional interpersonal and communication skills; independent judgment, along with the ability to work effectively as part of an interdisciplinary team. This position reports to the COO.

Primary duties and responsibilities:  

  • Ensure positive, helpful and timely relations with customers while communicating feedback
  • Identify and target recurring revenue opportunities from existing customer base; help cultivate repeat business
  • Develop knowledge of the FlowCam and provide basic technical support to a broad variety of FlowCam customers as needed
  • Work with international and domestic sales representatives to support customers and recurring revenue sales
  • Maintain call reporting and customer information in Salesforce.com database
    Assist with development of marketing programs and track performance based on defined metrics
  • Share feedback from customers related to the performance of the FlowCam or desire for new applications in a systematic and timely manner
  • Maintain sales order process and communication with finance departments
  • Phone back up coverage
  • Other duties as assigned

Required skills and abilities:

  • Strong telephone sales and support skills
  • Strong troubleshooting skills are necessary
  • Must have excellent communication skills and be able to work in a multidisciplinary team environment
  • Willingness and desire to assist both internal and external customers
  • Must be eager and able to learn new skills and overcome challenges
  • Time management and multi-tasking skills
  • Prior inside sales and customer service experience required
  • Knowledge of SalesForce.com is a plus

Salary plus commission. This full time position is based in Scarborough, Maine; Monday-Friday, 8:30am-5:00pm. Please send cover letter and resume to careers@fluidimaging.com. No phone calls or visits please.